Refund & Return Policy
At Laman, customer satisfaction is important to us. While we maintain a strict No Refund Policy, refunds may be considered in exceptional circumstances only.
Refund Eligibility
Refunds may be approved only if:
- The wrong product was delivered
- The product is defective
- The product was damaged during shipping
- The product appears tampered with upon delivery
To request a refund, customers must contact us within a reasonable period after receiving the order and provide clear evidence, such as photographs of the product and packaging.
Refund Process
If your refund request is approved:
- Refunds will be issued only through the original mode of payment used during the purchase.
- Processing time for refunds may take between 10 to 45 business days, depending on the policies of the issuing bank or payment provider.
Non-Refundable Situations
Refunds will not be provided for:
- Change of mind
- Incorrect size selection by the customer
- Delay caused by courier services beyond our control
- Minor color or appearance variations due to screen display settings
Contact Us
For refund-related inquiries, please contact us through: